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Sample delivery to our facility is exclusively by mail or courier. It is the Customer’s responsibility that samples are properly packaged and conform to DOT Hazardous Materials Regulations (Title 49 CFR Parts 100-185)

Samples should be shipped to:
Bruker Analytical Services
2700 North Crescent Ridge Dr
The Woodlands, TX 77381

Bruker Analytical Services will usually receive up to 2 grams of sample material (10 g for TD-NMR experiments), properly labeled and accompanied by an MSDS sheet if available. We will dispose of any material over two grams, at the customer’s expense, unless we previously agreed to receive higher quantities on a case-by-case basis. For Routine Analysis, failure to submit the minimum requested amount or submission of erroneous solubility information for analysis will result in return of the sample at the expense of the customer.

For each sample that is sent for routine analysis one copy of our order form has to be completed. We understand that sometimes not all the requested information is available or relevant for each sample, but we appreciate your effort in completing the order form as thoroughly as possible. The aim of the data collection is to serve you better by taking careful care of your sample, as well as to warn our personnel regarding any potential health hazard that could result from handling the material without the proper safety measures. All data received and produced by our laboratory will be treated with complete confidentiality.

Samples will be retained for a period of thirty (30) days after delivery of results; at the end the thirty days the sample will be removed from storage and processed as waste. Longer storage times or sample return can be arranged, and the Customer will be charged accordingly.