Service Agreements

Dedicated Personalised Support

Service Agreements

Bruker’s support ethos goes far beyond a traditional maintenance and repair service. Not just your instrument, but you and your analytical needs remain at the centre of our support structure.

Bruker is committed to providing support that meets your personal needs, when and wherever that might be. This involves taking the time to understand your goals and the challenges you face in reaching them. Together we will identify your specific requirements and work with you to optimise workflow efficiencies to generate the ideal results. This process begins the moment you talk to Bruker, continuing from initial enquiry through fulfilment, dependable installation and throughout the lifetime of your instrument.

  • We will ensure maximum productivity and superior performance from your instrument
  • We will help you optimise your laboratory or your quality control workflow
  • We will support your compliance procedures, be they in-house standards or full industry regulations
  • We will ensure your software and data systems are up-to-date and fully optimised
  • We will support your applications with an unmatched level of expertise through highly qualified and trained scientists
  • We will fulfil your needs for training and professional development