UK Helpdesk

UK Service and Support Helpdesk

Depending upon the nature of the problem, the degree of urgency and your available resources you can choose between:
 

  • referring to the troubleshooting guide and solving the the problem yourself
  • calling the Bruker Helpdesk for advice by telephone
  • calling the Bruker Helpdesk to ask for a service visit.

When requesting on-site service you will need to quote your Maintenance Contract number. If your instrument is out of warranty and not covered by a Maintenance Contract please be ready to supply an official order no. For computerised fault tracking purposes you will be asked to provide your instrument ID number.

 

Assistance Directory

The following telephone numbers will connect you directly to the service you require

Contact Phone Number
Service Hotline (difficulties, advice) 024 7685 5333
Service Support Administration 024 7685 5221
Spare parts and consumables 024 7685 5271
In case of difficulty our switchboard number is 024 7685 5200
and our fax number is 024 7646 5317

 

We can also be reached by email for service related matters: service(at)bruker.co.uk.

Our postal address is:
Bruker UK Limited,
Banner Lane,
COVENTRY