Quality, precision, user-friendliness, sensitivity and performance of products, software and applications have critical influence on buying decisions to be made by customers investing in high-quality and cutting-edge technologies. My task as Applications Team Leader at Bruker Daltonics in Bremen is to help them decide what makes sense in their particular case – and what does not!
My role in every project starts at the pre-sales phase. I provide our sales team with useful technical information and answer their questions on technical issues and latest developments. Then we prepare on-site test-runs at the customers‘ facilities which are conducted to prove quality and performance of products. I also frequently connect and exchange via intranet with colleagues from all over the word to keep up with latest market developments, so we can quickly respond to customer requirements, which is crucial for the success of Bruker’s worldwide sales team.