Today, Marcel works as a Global NMR Service Manager in BioSpin, and his role includes a broad variety of global services of NMR products, which is one of Bruker’s most important business fields. Global NMR Service Management is the interface between development, manufacturing and services, responsible for gathering, evaluating and distributing feedback from clients from all over the world and thus helping optimize products and solutions.
When asked what he likes most about his work at Bruker, Marcel says that Bruker employees have much freedom to carry out projects, acting on their own responsibility. Suggestions for improvement and optimization are welcome, resulting in increased sales success and job satisfaction.