Q: I am a qualified customer and want to upgrade from a previous version of Topspin Processing or transfer my license from an old computer?
A: Please visit the download page above and install the latest version of Topspin
Q: I prefer Topspin3.5, Topspin3.2 or Topspin2.6 over Topspin4?
A: Only Topspin3.5 pl 7 is available in this free version in additon to Topspin4. You can continue to use your current version but no transfers or updates are available.
Q: I still have a Windows XP or Windows Vista workstation and would like to use the free version?
A: Only Topspin4 and Topspin3.5 pl 7 is available in this free version. This version is supported for Windows 7 or 10, MacOSX and CentOS linux
Q: I am a qualified customer and purchased 20 processing licenses with the instrument 1/1/2016 but have only requested 10 of these licenses?
A: These remaining licenses can be used for Topspin versions older than Topspin3.5 or Topspin4 or you can get as many free topspin licenses as they want.
Q: I have an academic $99.00 license for Topspin3.2 can I extend it?
A: Only Topspin4 and Topspin3.5 pl 7 are available in these free versions.
Q: Can I download multiple versions of free Topspin, for example for Mac and Windows and use them concurrently?
A: Yes no problem. Multiple license tickets must be obtained.
Q: I am still running the free version of Topspin 3.5 patchlevel 6
A: This version will expire on July 31 2017. Please visit the download site and get the latest version
For faster and better support, please have all details such as error messages ready.
Q: I am having trouble with the Installation, who do I contact?
A: For Europe, please send an email request to firstname.lastname@example.org
For Americas, please send email request to email@example.com or visit us on the web for more support options
Q: Is documentation such as manuals included with the free version?
A: A comprehensive set of manuals for all included applications is part of the version. More manuals can be found here.
Q: Where can I find additional resources?
A: With the login you have or created for the download of Topspin you have access to our knowledge base