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Registration or Account Issues

Account Information

Please provide us with the email address which is affected and choose the main issue. Please allow 24 hours for processing this request.

Please note that we provide several services which require a separate account.
If your issue is related to these services please visit

Bruker LabScape Store
Support for AXS / BNS / BNA Products

Please choose an option which describes the issue

This might help

  • Please check the spam folders for emails from noreply @ web.bruker.com.
  • The reset link is valid only for a limited time (one hour).
  • Some mail security solutions remove the clickable link automatically. If that's the case copy the provided URL into your browser address bar.

Not helpful? Then submit the form and we will try to support you.

Potential reasons

All registrations are going through an automated verification. If you see the message ACOUNT DISABLED while you try to log-in please SUBMIT the form and we will reach out to you.

This might help

  • Clear the browser cache and the cookies related to bruker.com
  • Make sure cookies from bruker.com are allowed

Not helpful? Then submit the form and we will try to support you.

This might help

  • Clear the browser cache and the cookies related to bruker.com
  • Make sure cookies from bruker.com are allowed

Not helpful? Then submit the form and we will try to support you.

This might help

  • Please check the spam folders for emails from noreply @ web.bruker.com.
  • Some mail security solutions remove the clickable link automatically. If that's the case copy the provided URL into your browser address bar.

Not helpful? Then submit the form and we will try to support you.

This might help

  • The password change must be triggered using the FORGOT PASSWORD function on the log-in screen.
  • A valid password requires
    eight or more characters with a mixture of letters, numbers
    and these symbols !@#$%^&*()-_+=.?

Not helpful? Then submit the form and we will try to support you.

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