Labscape Maintenance Service Agreements

Mass Spectrometry

Maintenance Service Agreements

Bruker LabScape maintenance service agreements are a key component for maximizing the duty cycle and reliability of your instrument. This leads to a significant increase in productivity while having complete cost control and maximum planning security. These flexible service solutions suit your needs and budget and include following options:

  • Modern remote support and diagnostics
  • Regular instrument maintenance
  • Unlimited on-site repairs
  • Original parts and supplies
  • Dedicated on-site training
  • Targeted application support
  • State-of-the art compliance services
  • Comprehensive software services

LabScape™ - Service & Lifecycle Support Brochure

Choose one of the following LabScape Maintenance Service Agreements available for selected MS, LC, GC, and SPR instruments:

LabScape Connect - Affordable remote service model. A basic package with unlimited remote acces with experienced factory-trained service engineers.

LabScape Essential - Ensure peak performance. A combination of remote support and routine annual maintenance helps you operate your instrument under its optimal conditions.

LabScape Access - Unlimited on-site repairs. A cost-effective solution for unforeseen instrument breakdowns and high-priority support with unlimited on-site repair visits, including spare parts.

LabScape Complete - All the support you need. A comprehensive solution providing complete service coverage including spare and wear and tear parts which helps you avoid instrument failures, costly repairs, and down-time

LabScape Complete 48 - All the support you need within 48 hours. A VIP package including guaranteed on-site response within 48 hours to resolve the problem before it affects your business.

Remote Services LabScape
Complete 48
Remote Monitoring*

Unlimited Priority Remote Support
Software services          
Compass & Data Analysis SW Upgrades
Postprocessing SW Licenses & Upgrades**   discount discount premium discount premium discount
Upgrade of Postprocessing Software**       1 Voucher p.a 1 Voucher p.a
Regular Maintenance          
Regular Maintenance Work and Parts  
On-site Repair Services and Parts          
Unlimited Repair Visits incl. Spare Parts    
Wear and Tear Part Replacement discount discount discount
Loaner Equipment*        
Compliance Services          
Operational Qualification / Perform. Validation         included
On-site Response Service Level          
On-site Response     3-5 business days 3-5 business days 2nd business day
Additional benefits          
Consumable Parts discount discount discount premium discount premium discount
Operation Training or Applications Training discount discount discount premium discount premium discount

Mass Spectrometry Technologies