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Services & Support
LabScape Support Solutions
Bruker offers a wide range of services and support through our portfolio of LabScape solutions.
Maintenance Service Agreements
Bruker LabScape maintenance service agreements offer solutions to fit and match individual customer requirements to ensure the highest standards of reliability and productivity. It is a key component for maximizing your system’s lifetime including product uptime and the reliability of your instrument.
LabScape On-Site, On-Demand
Bruker invests heavily in training and professional development for engineers and application scientists, ensuring you receive the best service from experts well versed on the latest techniques. Our customers can rely upon us to provide the full range of products, support and assistance necessary to achieve optimal productivity and performance from day one.
LabScape Enhance Your Lab
Bruker ensures that you can directly benefit from up-to-date expertise and the latest techniques supported by Bruker quality-controlled consumables and spare parts. Continue to increase your productivity with our experts; with you every step of the way.
LabScape Remote Monitoring
The Bruker LabScape Remote Monitoring solution has helped many customers secure their analytical instruments and reduce costs when access to instruments was difficult if not impossible. Based on a secured one-way data connection, Bruker service experts help our customers to keep an eye on their instruments.
Bruker supports lab managers in improving the planning of the recommended maintenance visit for their Bruker instruments. Integrated notifications about your next recommended planned maintenance allow you to improve your system availability and reduce downtime.
Bruker’s latest innovation in proactive NMR monitoring and maintenance is AutoDiagnose, combining the already well-established remote monitoring system with the automated NMR performance check.