Request for Systems/Computer Support

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Technical Information:
Please give us some information about the instrument you are currently working with:
This can be found mainly on newer Avance systems inside the front console door(s) on the right frame above the center hinge.
It should be either a eight digit number or a six digit number preceded by the letters "BH". This is also referred to as the System Order number.
 
Assistance Needed:
Please provide us with specific details of your current difficulty (i.e. "Can't print/plot", "Spikes in 1H/13C spectra", "System crashed","Error Messages", etc...). If you selected "Other" from any of the option lists, please give us that information here as well.
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