Request for Applications Support

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Title:

Name:*

Organization/Company:*

Office Phone:

Lab Phone:

Fax:

E-mail:*

Please tell us which is the best way to contact you:

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Technical Information:
Please give us some information about the instrument you are currently working with:

Please give us your System ID number, if known:

This can be found mainly on newer Avance systems inside the front console door(s) on the right frame above the center hinge.
It should be an eight-character value beginning with "BH". This is also referred to as the System Order number.

Type of Spectrometer:*

Basic 1H Frequency:*

Type of Computer:*

Operating System:

What Software are you running?*

Patchlevel:*

Tell us about your problem:

Define the state of your instrument:

Specifiy a category for the problem:

Short problem description:

Detailed problem description:

If possible include the exact text of error messages. On UNIX systems they can appear in error windows of the software itself, in the window where the software was started, or in the "console" window.

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