At Bruker, we have been closely following the evolution of the COVID-19 pandemic. We read and learn every day on how healthcare providers are doing all they can to support patients, understand the epidemiology and spread of the virus.
We are very grateful for those extraordinary efforts.
We realize that in this current critical environment, it is crucial your Bruker product is well functioning and supported.
We’re pleased to provide a solution for virtual face-to-face meetings with your Bruker Microbiology & Diagnostics team. We are all here to listen, support and address your needs.
Your Bruker Microbiology & Diagnostics team can organize a digital meeting with you, be it to give you support in using the Bruker products, or to discuss additional products to improve your functionality. Read more
Bruker strives to continue service operations as much as possible under the respective framework set by local authorities.
As many regions and countries implemented travel restrictions, that only allow emergency travel, we are forced to reduce our service operations to urgent maintenance and repair visits for
Bruker commits to pay special attention to your and our employees’ health and safety. Therefore, we aim on servicing your Bruker system under increased safety conditions. Prior to every service visit we kindly ask you to confirm this by signing a letter. Download the letter.
We continue production and shipping of the CARE consumables necessary to run your MALDI Biotyper® / IR Biotyper® / AST / molecular diagnostics applications. We do not anticipate interruptions in the short term, but nevertheless we kindly encourage you to fill your stock, as a careful precaution taking into account the currently unpredictable situation with COVID-19. Read more