Your investment in a Bruker instrument is the beginning of long-term partnership. Our goal is to ensure that your Bruker instrumentation meets the highest standards and is continually contributing to your success. For this reason, we provide you an unparalleled solution, Bruker
LabScape. We support you in all aspects accross the entire instrument livecycle, from on-demand services and maintenance service agreements with next-businessday on-site response to dedicated training and compliance services. Bruker LabScape is your direct access to a global network of factory-trained service and application experts, who strive for your success.
LabScape™ - Service & Lifecycle Support Brochure
|Unlimited Priority Remote Support||✓||✓||✓||✓|
|Augmented Reality – Virtual Engineer||✓||✓||✓||✓|
|MBT Compass SW and Library Upgrades||✓||✓||✓||✓|
|Regular Maintenance Work and Parts||✓||✓||✓||✓|
|On-site Repair Services and Parts|
|Unlimited Repair Visits incl. Spare Parts||discount||✓||✓||✓|
|Wear and Tear Part Replacement||discount||✓||✓||✓|
|Operational Qualification / Performance. Validation||✓|
|On-site Response Service Level|
|On-site Response||3-5 business
|2nd business day||next business day|
|Operation Training or Applications Training||discount||premium discount||premium discount||premium discount|
* Not available at al l Bruker Locations.