Customer Support Center | King Abdullah University

THUWAL, Saudi Arabia - February 4, 2021 - Bruker Corporation and King Abdullah University of Science and Technology (KAUST) jointly announced the establishment of the Bruker Arabia office at the KAUST Research and Technology Park, furthering the trusted partnership between the two organizations.

THUWAL, Saudi Arabia - February 4, 2021 - Bruker Corporation and King Abdullah University of Science and Technology (KAUST) jointly announced the establishment of the Bruker Arabia office at the KAUST Research and Technology Park, furthering the trusted partnership between the two organizations.

The University’s partnership with Bruker began more than a decade ago, with Bruker a key partner in equipping the KAUST laboratories. Over the years, the relationship has grown successfully in the field of nuclear magnetic resonance, leading to the establishment of the KAUST-Bruker Center of Excellence (CoE) for Magnetic Resonance in 2018 within the University’s Core Laboratories.

The CoE bridges people, ideas and scientific knowledge from around the world to bring high-value life science and materials science solutions to the community. The collaboration has recently expanded into broader technological fields to include X-ray analytical instrumentations, mass spectrometry and surface science.

Bruker and KAUST expect a positive and significant impact from the new Bruker Arabia office on research and development at the University and the scientific research community across the region. The new level of customer support will connect the research community with Bruker, helping to pave the way for new scientific discoveries in functional structural biology, proteomics and metabolomics research as well as molecular and cellular science.

Dr. Kevin Cullen, Vice President of Innovation and Economic Development at KAUST commented: “KAUST aspires to be the deep tech heart of the Saudi Economy and the KAUST Research Park is central to achieving this goal. University-industry collaborations are critical in accelerating impactful science and innovation and we are delighted to welcome Bruker to our dynamic and innovative community of more than 50 companies. This is another step in our long-standing partnership with Bruker to enable technological advancements that benefit KAUST, the Kingdom and the world.”

Dr. Falko Busse, President of the Bruker BioSpin Group said: “This level of enhanced support from Bruker, in conjunction with the university’s expert staff, comprehensive research ecosystem and scientific research infrastructure, places KAUST in a preeminent position in Saudi Arabia, the region and the international scientific community. Our long and fruitful relationship with KAUST and its world-class researchers is an example of how earnest vendor-customer relationships lead to better scientific outcomes.”

“The KAUST-Bruker CoE’s memorandum of understanding gives KAUST the opportunity to view Bruker’s future technical roadmap,” said Christian Canlas, KAUST Imaging and Characterization Core Lab Team Lead and Senior Staff Scientist, Nuclear Magnetic Resonance. “Having a Bruker office on campus marks another key milestone in our mutually beneficial partnership.”

Ohoud Alharbi, Executive Business Manager at the Bruker Arabia office concludes: “Bruker is committed to its customers’ success, and this partnership enhances access to Bruker’s advanced scientific research technology for principal investigators, collaboration partners, staff and students across Saudi Arabia. The new office at KAUST puts us in the best possible position to combine our exceptional facilities and advanced equipment with inspirational consulting, training and support.”

Opening ceremony of the new customer support center at KAUST research and technology park. (left to right) Jason Serin, Manager of Lab Equipment Maintenance LEM, KAUST Core Labs Nawaf Algain, Manager of Tenant Affairs, KAUST Research and Technology Park Ohoud Alharbi, Executive Business Manager, Bruker Arabia Dr. Kevin Cullen, VP, Innovation and Economic Development, KAUST Dr. Daniel Acevedo-Feliz, Interim Director of KAUST Core Labs and Research Infrastructure Dr. Kun Li, Facility Director of Imaging and Characterization Core Labs

About King Abdullah University of Science and Technology

Established in 2009, King Abdullah University of Science and Technology (KAUST) is a graduate research university devoted to finding solutions for some of the world’s most pressing scientific and technological challenges in the areas of food, water, energy and the environment. With 19 research areas related to these themes and state of the art labs, KAUST has created a collaborative and interdisciplinary problem solving environment, which has resulted in over 11,000 published papers to date.
With over 100 different nationalities living, working and studying on campus, KAUST has brought together the best minds and ideas from around the world with the goal of advancing science and technology through distinctive and collaborative research. KAUST is a catalyst for innovation, economic development and social prosperity in Saudi Arabia and the world. For additional information, visit:

About Bruker Corporation

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.

Media Contact:

Thorsten Thiel, Ph.D.
VP of Group Marketing
Bruker BioSpin
T: +49 (721) 5161–6500

Customer Contact:
Ohoud Alharbi
Executive Business Manager
Bruker Arabia Ltd
T: +966545544488