Labscape Maintenance Service Agreements

Surface Plasmon Resonance

Maintenance Service Agreements

Service agreements

Your investment in a Bruker instrument is the beginning of long-term partnership. Our goal is to ensure that your Bruker instrumentation meets the highest standards and is continually contributing to your success. For this reason, we provide you an unparalleled solution, Bruker
LabScape. We support you in all aspects accross the entire instrument livecycle, from on-demand services and maintenance service agreements with next-businessday on-site response to dedicated training and compliance services. Bruker LabScape is your direct access to a global network of factory-trained service and application experts, who strive for your success.  

LabScape™ - Service & Lifecycle Support Brochure

Überblick

Remote Services LabScape
Connect
LabScape
Essential
LabScape
Access
LabScape
Complete
LabScape
Complete 48
Remote Monitoring*
Unlimited Priority Remote Support
Software services          
Compass & Data Analysis SW Upgrades
Postprocessing SW Licenses & Upgrades**   discount discount premium discount premium discount
Upgrade of Postprocessing Software**       1 Voucher p.a 1 Voucher p.a
Regular Maintenance          
Regular Maintenance Work and Parts  
On-site Repair Services and Parts          
Unlimited Repair Visits incl. Spare Parts    
Wear and Tear Part Replacement discount discount discount
Loaner Equipment*        
Compliance Services          
Operational Qualification / Perform. Validation         included
On-site Response Service Level          
On-site Response     3-5 business days 3-5 business days 2nd business day
Additional benefits          
Consumable Parts discount discount discount premium discount premium discount
Operation Training or Applications Training discount discount discount premium discount premium discount