Services & Support

LabScape Support Solutions

Bruker offers a wide range of services and support through our portfolio of LabScape solutions.

Maintenance Agreements

Maintenance Service Agreements

Bruker LabScape maintenance service agreements offer solutions to fit and match individual customer requirements to ensure the highest standards of reliability and productivity. It is a key component for maximizing your system’s lifetime including product uptime and the reliability of your instrument.

LabScape on demand

LabScape On-Site, On-Demand

Bruker invests heavily in training and professional development for engineers and application scientists, ensuring you receive the best service from experts well versed on the latest techniques. Our customers can rely upon us to provide the full range of products, support and assistance necessary to achieve optimal productivity and performance from day one.

Enhance your lab

LabScape Enhance Your Lab

Bruker ensures that you can directly benefit from up-to-date expertise and the latest techniques supported by Bruker quality-controlled consumables and spare parts. Continue to increase your productivity with our experts; with you every step of the way.

LabScape Remote Monitoring

LabScape Remote Monitoring

The Bruker LabScape Remote Monitoring solution has helped many customers secure their analytical instruments and reduce costs when access to instruments was difficult if not impossible. Based on a secured one-way data connection, Bruker service experts help our customers to keep an eye on their instruments.

LabScape ProCare

LabScape ProCare

Bruker supports lab managers in improving the planning of the recommended maintenance visit for their Bruker instruments. Integrated notifications about your next recommended planned maintenance allow you to improve your system availability and reduce downtime.

ProDiagnose & ProSupport

LabScape ProDiagnose & LabScape ProSupport

Bruker´s latest service innovation in proactive NMR monitoring and maintenance is based on the AutoDiagnose platform. When combined with AutoCalibrate, the new LabScape ProDiagnose allows the customer to maintain control over the spectrometer and benefit from an automated NMR performance check.