LabScape Maintenance Service Agreements

Magnetic Resonance

Maintenance Service Agreements

Magnetic Resonance

Magnetic Resonance

Connect Essential Complete
1 Remote Desktop Support (1st Hour per case)
2 PC/Software/Firmware Update   
3 Remote Monitoring (*)
4 Priority Response  
5 Remote Desktop Support (2 Hours per case)    
6 Planned Maintenance and Operational Qualification    
7 Planned Maintenance Wear and Tear Parts    
8 Enhanced Priority Response    
9 Remote Desktop Support (unlimited calls)      
10 Labor, Travel and Parts (unlimited)    
11 Loaner Equipment  (where applicable)      
12 Premium Priority on-site response    
Additional service for systems with Superconducting Magnets
13 Quench Recovery
14 Cryogenics for Planned Maintenance          
15 Lifetime guarantee on magnet      

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