LabScape Maintenance Service Agreements

Magnetic Resonance

Maintenance Service Agreements

Magnetic Resonance

 Factory
warranty
Complete
Warranty
ConnectEssentialComplete
1Remote Desktop Support (1st Hour per case)
2PC/Software/Firmware Update  
3Remote Monitoring (*)
4Priority Response 
5Remote Desktop Support (2 Hours per case)  
6Planned Maintenance and Operational Qualification  
7Planned Maintenance Wear and Tear Parts  
8Enhanced Priority Response  
9Remote Desktop Support (unlimited calls)   
10Labor, Travel and Parts (unlimited)  
11Loaner Equipment  (where applicable)   
12Premium Priority on-site response  
Additional service for systems with Superconducting Magnets
13Quench Recovery
14Cryogenics for Planned Maintenance     
15Lifetime guarantee on magnet