brukersupport.com

On brukersupport.com, you’ll find a complete library of resources designed to help you get the most out of your Bruker AXS instruments. This includes easy access to support documents, software downloads, and other technical materials specific to your equipment. The site also allows you to conveniently manage your LabScape service agreements, where you can review your coverage, and stay up to date on the support available for your instruments.

MyBruker ID is your single sign-on account that allows you to use one set of login credentials for bruker.com, brukersupport.com & store.bruker.com. 

If you do not have a MyBruker ID

To gain access, you will need to register for a MyBruker ID:

  1. Click the “Register” button on the brukersupport.com homepage.
  2. Register using your organizational email address.
  3. You will receive an email prompting you to verify your address.
  4. After verification, log in to brukersupport.com and complete the “Update Account Information” popup.
  5. Be sure to add your Bruker instrument and serial number.
  6. Once submitted, your account will be reviewed for approval. Approval is typically granted within 48 hours.

*Please note that accounts using generic email domains will be denied access to brukersupport.com. 

If you already have a MyBruker ID

Simply log in to brukersupport.com and complete the “Update Account Information” popup.
After submission, your account will be placed under review and approval will be granted within 48 hours.