Infrared, Near Infrared and Raman Spectroscopy

LabScape™ Service & Lifestyle Support

Maintenance Service Agreements for Life Science

Bruker LabScape maintenance service agreements are a key component for maximizing the duty cycle and reliability of your instrument. This leads to a significant increase in productivity while having complete cost control and maximum planning security. These flexible service solutions suit your needs and budget and include following options:

  • Modern remote support and diagnostics
  • Regular instrument maintenance
  • Unlimited on-site repairs
  • Original parts and supplies
  • Dedicated on-site training
  • Targeted application support
  • State-of-the art compliance services
  • Comprehensive software services



LabScape™ - Service & Lifecycle Support Brochure

Choose one of the following LabScape Maintenance Service Agreements available for selected Infrared, Near Infrared, and Raman instruments and Microscopes:

LabScape Connect - Affordable remote service model. A basic package with unlimited remote acces with experienced factory-trained service engineers.

LabScape Essential - Ensure peak performance. A combination of remote support and routine annual maintenance helps you operate your instrument under its optimal conditions.

LabScape Access - Unlimited on-site repairs. A cost-effective solution for unforeseen instrument breakdowns and high-priority support with unlimited on-site repair visits, including spare parts.

LabScape Complete - All the support you need. A comprehensive solution providing complete service coverage including spare and wear and tear parts which helps you avoid instrument failures, costly repairs, and down-time

LabScape Complete+ Priority - All the support you need with our highest priority response timing. A VIP package including guaranteed on-site response within 2 business days. (*Only available in select locations).

Remote ServicesLabScape
Connect
LabScape
Essential
LabScape
Access
LabScape
Complete
LabScape
Complete+ *
Remote Monitoring *

Unlimited Priority Remote Support
Remote Applications Support   
Software Services     
Bruker Software Updates ** 
Bruker Software Upgrades ** DiscountDiscount
Regular Maintenance     
Regular Maintenance Work and Parts 
Additional PM DiscountDiscountPremium DiscountPremium Discount
On-site Repair Services and Parts     
On-Site or Factory Repair Discount
Spare Part Replacement Discount
Travel Discount
Wear and Tear Part ReplacementDiscountDiscountDiscount
Loaner Equipment *   Discount
Response Service Level     
On-site or In-house Response Time PriorityPriorityHighest PriorityHighest Priority
Additional benefits     
Accessories & ConsumablesDiscountDiscountDiscountPremium DiscountPremium Discount
Training or Application TrainingDiscountDiscountDiscountPremium DiscountPremium Discount

* if applicable to the respective product
** Bruker Software only